---
title: Users & Access
---

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2. [Troubleshooting](https://help.inspectio.no/knowledge-base/troubleshooting?hsLang=en)

# Users & Access

**On this page:  
<https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor1>[I do not see the asset I need in the portal](https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor1) - [Asset page is empty in app](https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor2) - [Unable to add user](https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor3) - [User already exists](https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor4) - [RFID approval is not working](https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor5) - [Login/Approval issues in the app](https://help.inspectio.no/knowledge-base/troubleshooting-users-access#Anchor6)**

---

#### I do not see the asset I need in the portal

###### Symptoms:

- Asset page is blank
- Missing several assets
- ..

###### Possible causes:

- Cause
- Cause
- Cause

###### Solution:

Svar i tekst

1. Steg
2. Steg
3. Steg
4. Steg

 

---

#### Asset page is empty in app

###### Symptoms:

- Symptom
- Symptom
- Symptom

###### Possible causes:

- Cause
- Cause
- Cause

###### Solution:

Svar i tekst

1. Steg
2. Steg
3. Steg
4. Steg

 

---

#### Unable to add user

###### Symptoms:

- Symptom
- Symptom
- Symptom

###### Possible causes:

- Cause
- Cause
- Cause

###### Solution:

Svar i tekst

1. Steg
2. Steg
3. Steg
4. Steg

 

---

#### User already exists

###### Symptoms:

- Symptom
- Symptom
- Symptom

###### Possible causes:

- Cause
- Cause
- Cause

###### Solution:

Svar i tekst

1. Steg
2. Steg
3. Steg
4. Steg

 

---

#### RFID approval is not working

###### Symptoms:

- Symptom
- Symptom
- Symptom

###### Possible causes:

- Cause
- Cause
- Cause

###### Solution:

Svar i tekst

1. Steg
2. Steg
3. Steg
4. Steg

 

---

#### Login / approval issues in the app

###### Symptoms:

- Symptom
- Symptom
- Symptom

###### Possible causes:

- Cause
- Cause
- Cause

###### Solution:

Svar i tekst

1. Steg
2. Steg
3. Steg
4. Steg

 

---

**Related articles:**  
article 1  
article 2  
Article 3

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